In the hot August, Kaili Automobile Group's 2025 After sales Miles Trip is in full swing. An elite service team composed of senior technical experts and gold medal maintenance engineers from the group headquarters shuttles around the the Yunnan-Guizhou Plateau, delivering Kaili's professionalism, initiative and care to customers, providing comprehensive technical support and service guarantee for local special purpose vehicle users in the fields of municipal administration, sanitation, fire protection, engineering transportation, etc., and implementing the solemn commitment of "special purpose vehicle experts, service to the side" with practical actions.
In response to the special challenges posed by the complex terrain in the Yunnan Guizhou region for specialized vehicles, as well as the critical role of various specialized operation vehicles in emergency rescue, environmental sanitation cleaning, engineering transportation, and other fields, Kaili has developed precise service plans for this ten thousand mile trip. The team brings specialized testing equipment, original accessories, and intelligent diagnostic systems to provide local users with special services such as system testing and special debugging of the installation parts, ensuring that every Kaili special vehicle can be put into operation in the best condition.
As a leading enterprise in the specialized vehicle industry, Kaili deeply understands the importance of professional services.
Systematic technical training will be provided to the local service network, covering the chassis structure, installation system principles, intelligent control unit debugging, and common troubleshooting of the entire series of Kaili special vehicles. Through the strengthening training of "theory+practice", the professional technical capabilities of regional service outlets will be comprehensively improved, and a more complete service guarantee system will be built for local customers.
At each service site, the team conducts specialized training on the operation and maintenance of vehicles for actual users such as drivers from environmental sanitation bureaus and fire brigade operators. Based on specific vehicle models and operational scenarios, explain the correct start stop, function switching, safety precautions, and daily maintenance points of the vehicle, helping customers to "use and maintain the vehicle well", reduce malfunctions caused by improper operation, and maximize the operational efficiency of the dedicated vehicle.
Let the service run more and the users run less. At each service site, Kaili engineers conduct a comprehensive "physical examination" of the vehicle from chassis to installation system. Ensure worry free operation of key components including fire emergency units and sanitation operation systems. Any problem should be responded to on site, quickly resolved, and not left overnight.
At present, the after-sales service of Wanlixing has covered more than 70 cities across the country. The journey of 16000 kilometers is not only a touring maintenance, but also a strategic action to deeply empower the regional service network and meet the needs of end users. It demonstrates the foresight of Kaili to surpass sales and build lifelong user partnerships, and also conveys the brand temperature, further consolidating Kaili's industry position as a leader in China's special vehicles.
A journey of ten thousand miles begins with the original intention; Moving forward, mission is on our shoulders. Kaili Automobile Group will continue to focus on customers, strengthen its service network, improve response efficiency, enhance user training, build a full lifecycle service ecosystem, and help every user create greater value. Kaili after-sales service is always on the road - your dedicated operation, our professional protection.